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Audio Editor X 1.4.0
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Press Release
 
VCTEA Video To iPod 1.0 is on Release Now – A Strong Video to iPod converter
(Release at 11/26/2007)
 

VCTEA Video To PSP 1.0 is on Release Now – A Strong Video to PSP converter
(Release at 11/26/2007)
 
 
VCTEA Video To 3GPP 1.0 is on Release Now – A Strong Video to 3GPP converter
(Release at 11/26/2007)
 
 
 
 
 
 

 

 

   
 
VCTEA Software Help Center
 
 
Thank you for choosing VCTEA Software . We offer unlimited complimentary email support to all customers who have registered our products. We offer registered customers 24 hour or better turnaround on email support. Any technical issues will be resolved in a quick and timely fashion.
 
 
Video Converter FAQ
 

1. What's the difference between trial version and registered version?
As to trial version, there will be a watermark on your generated 3gp movie, the registered version enable you to enjoy our timely after-sales services.

2. What Operating System does this program require?
Window2000/XP/2003/NT/SERVER/Vista

3. I get a pop-up error when I try to open my video Convertor, why is that?
You can check if you have properly installed your decoder. Try reinstalling your decoder to see if it works. If not, please E-mail our support staff for help.

4.I have lost my serial number.
You can send email to us and we will retrieve it after the checking by our development team.

5. The sound of the output file is too quite. Can I set a larger volume?
You can change the audio filter to a large value.

 
Audio Editor X FAQ
 

Q: What is the minimum system requirement for Audio Editor X?
A:
CPU: Intel Pentium 300MHz/Celeron 400MHz MMX or above; Sound card: PCI/ISA sound card (strongly recommend PCI); RAM: 32MB; VGA card;

Q:What platform can Audio Editor X support?
A: Windows NT/2000/XP/2003 or above;

Q: Can I use Audio Editor X in Windows XP?
A: Yes.

Q: How to install Audio Editor X?
A: Run setup program and follow the steps to carry out installation.

Important: During installation, users must logon Windows as Administrator, because some filters of Windows have to be registered by Administrator.

Q: I can not install Audio Editor X in Windows 2000 sometimes, why?
A: Users must logon Windows as Administrator during installation.

Q:Where can I get a Audio Editor X trial?
A: From our website, click here to download

Q: I have bought Audio Editor X player, but I do not know how to register it.
A: 1. Find a serial number contained in the order confirmation email. 2. Run Audio Editor X player, select Register menu at the window. 3. Carefully input your name and registration code and then click on register.(tips: copy your registration code then paste it into the register window)

Q: What are the special features and functions of Audio Editor X?
A: See the features of Audio Editor X

Q: What kind of audio format can Audio Editor X provide?
A:
MP3, WMA, OGG, WAV,CD;

Q: What kind of audio effects can Audio Editor X provide?
A:Amplify,Normalize,Fade In,Fade Out,Compressor,Phaser,Reverse,Echo,Repeat,Invert,Change Speed,Change Pitch,Change Tempo;

Q: Does Audio Editor X provide audio format converter?
A:Yes. It integrates audio converter, you can conver WMA to MP3, OGG to MP3, WAV to MP3, CD to MP3, MP3 to WMA, OGG to WMA, CD to WMA, OGG to WAV, MP3 to WAV,WMA to WAV, CD to WAV;

Q: I have not received my registration code, isn't it about time?
A: Do not panic! In many cases, there may be a processing delay; or sometimes people have supplied the wrong e-mail address.

Q: What if I lost my registration code?
A: Do not worry! We will send you the code again, as long as you tell us as much order information as possible.
a. Send us your original order receipt or order ID/NO as a purchase proof;
b. If forgot or lost your order ID/NO., just please tell us your full name and the exact email address you used in the order form, then I will trace your order record in our system to send you the registration code.

Q: My problem isn't here!
A:please collect the following information and E-mail us. We will respond to you as soon as possible:
* Your Order ID/No.
* Audio Editor X's version name and number
* Windows Operating System¡¯s version
* Hardware configuration (sound card, VGA card) and their specifications
* The warning message
* The time and process descriptions about your troubles.

Note: A screen shot of the error message is strongly welcomed.

 
 
Email Support
 
 

You can easily send us an email about the problem you are experiencing by going to the Support page from within the product.

 
 
Click here to contact us
 
 
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